Yes, we are currently accepting new patients. Please complete the New Patient Paperwork. Once we have received your information, you will receive a text with the next available appointment time. If you have any questions, feel free to call or text us at 801-572-3750.
We offer both video and phone call appointments for your convenience. However, it is necessary for each patient to have at least one in-person visit annually. Certain appointments are only available via video call. Please note that prescriptions for controlled substances, including ADHD medications, require an in-person consultation.
No, none of our providers specialize in pediatrics.

The most effective way to request a medication refill is to call or text our office directly. This allows us to coordinate efficiently with our team and ensure your needs are promptly addressed. Please note that we do not process refill requests submitted by pharmacies due to the high volume of unnecessary inquiries we receive through that channel.
The nationwide shortage has created challenges in obtaining ADHD medications. To help us expedite transferring or adjusting your prescription to a pharmacy with available stock, please complete the ADHD medication form. Kindly allow 24 hours for us to process and send your prescription.
Due to the high volume of refill requests from pharmacies and our clinic policy requiring patients who have run out of refills to schedule an appointment, we do not process refill requests directly from pharmacies. We kindly ask our patients to contact our office directly for any medication refills. Thank you for your understanding and cooperation.

We accept nearly all insurance plans; however, please verify that Hidden Valley Family Medicine or Dr. Spencer Hardenbrook is in your network before your visit. Below are the primary insurance networks we accept:
- Aetna
- Cigna
- DMBA
- EMI
- Motiv Health
- University of Utah Health Plans
- Medicare
- Railroad Medicare
- Medicaid
- Blue Cross Blue Shield (BCBS)
- PEHP
- SelectHealth
- Molina
- Tricare
- Humana
- United Healthcare
- AARP Medicare Complete
If you have questions about your specific insurance plan, please contact our office for assistance.
We require an $85 deposit at the time of your appointment. Any remaining balance will be billed to you afterward. The total cost of your visit may vary based on additional services such as labs, vaccinations, or procedures performed during your appointment.
We send a text reminder to patients with an outstanding balance at the end of each month. If you prefer to receive a statement by email or mail, please contact our front office by text or phone at 801-572-3750.
To pay your outstanding balance, please click the link sent to you via text, or contact our front office by text or phone at 801-572-3750.

The Patient Portal offers a convenient way to view lab results, communicate with your provider, and schedule appointments. Access the portal by clicking the link on our homepage or by texting “Portal” to 801-572-3750 to receive an email with your sign-in link.
Please note that the temporary username and password provided via email are valid for only 48 hours.

Please allow 1–2 weeks to be contacted regarding the results of routine lab tests. After the provider reviews your results, a medical assistant will reach out to you.
If you wish to discuss the results directly with a provider, please schedule an appointment by calling or texting our office at 801-572-3750.

Please complete the Consent to Release of Information form. Once submitted, we will process and send the requested information within 3 business days.

Sick Visits: If your appointment involves discussing an illness or symptoms—ranging from infections to abdominal pain—and your doctor recommends a treatment plan or care, a copay and/or deductible will apply.
Chronic Illnesses: Insurance coverage for your annual wellness visit does not include discussions, treatments, or prescriptions related to chronic conditions, such as high blood pressure, high cholesterol, or diabetes. In these cases, a copay and/or deductible will also be charged.